At NYC IT Tech, we deliver advanced video solutions that go beyond traditional surveillance. Through our partnership with Playtag.ai, we provide AI-powered video analytics and behavioral intelligence that transform standard camera systems into intelligent, insight-driven platforms.
This service is designed for organizations that want more than video recording, they want real-time understanding, automation, and actionable data from their video infrastructure.
What Our AI Video Analytics Service Delivers
By integrating Playtag.ai’s advanced computer vision technology with our professional camera and network installations, NYC IT Tech offers:
Smart Video Analytics
AI-driven analysis of live and recorded video streams to detect behaviors, patterns, and critical events in real time — far beyond basic motion detection.
Actionable Intelligence
Video data is converted into structured insights that support operational decision-making, reporting, and performance optimization.
AI-Powered Automation
Reduce manual monitoring and review through intelligent AI models that generate alerts, summaries, and insights automatically.
Benefits for Your Organization
Clients who deploy AI video analytics with NYC IT Tech gain:
📊 Intelligent Monitoring Systems
Video systems that don’t just capture footage — they interpret activity and behavior.
⚙️ Automated Alerts & Reporting
Receive meaningful notifications based on events and behaviors, not false positives.
🔍 Greater Return on Video Investment
Unlock deeper operational value from your existing or new camera infrastructure.
💡Future-Ready Video Platforms
Scalable AI-enabled systems designed to adapt as intelligent environments evolve.
IT Support Service Models
Choosing the right support model depends on your business size, budget, and technology reliance. We offer flexible options designed to fit different needs.
Per-User Monthly Plans
Pay a flat rate for each employee who needs IT support. The price includes unlimited help desk calls, remote troubleshooting, software updates, and proactive monitoring. Most small business IT support in Queens falls into this category because it simplifies budgeting.
Managed IT Services
For businesses wanting a complete technology partnership, managed IT services provide end-to-end support. This includes everything in per-user plans plus strategic planning, technology reviews, hardware lifecycle management, and priority response times.
Hourly Support
Some businesses prefer paying only for support they need. Hourly support works for companies with minimal technology needs or existing IT staff who occasionally need backup.
Flexible IT Support Options
- Essential Support: includes remote help desk access during business hours, software troubleshooting, email support, and basic monitoring. Response times average 4 hours for standard issues.
- Professional Support: adds 24/7 IT help desk availability, on-site visits, network management, security monitoring, and vendor coordination. Response times drop to 2 hours for standard issues and 1 hour for critical problems.
- Enterprise Support: provides everything in Professional plus dedicated account management, quarterly business reviews, strategic technology planning, and 30-minute response for critical issues.
Why Choose NYC IT Tech?
NYC IT Tech provides a fully turnkey solution, from camera system design and network infrastructure to AI analytics deployment, configuration, training, and ongoing support. Our partnership with Playtag.ai allows us to deliver enterprise-grade intelligence on top of professionally installed, reliable video systems.
Get Started
If you’re looking to upgrade your video system from passive recording to active intelligence, NYC IT Tech can design and deploy a solution tailored to your environment.
Contact us today to discuss AI video analytics for your facility.